I asked for an honest assesment of the state of my 15 year old stackable washer/dryer which made a horrible noise during the spin cycle. I was informed it was beyond repair based on the age of the appliance and they suggested I buy a new appliance. I was grateful for the honest recommendation, they billed me for the standard fee, did not take advantage of my situation and I would use them again in the future. The office staff is friendly and knowledgeable and the technician was very professional."
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