"To management: in December I needed a service on my Caloric oven, I took a chance on calling your company. I am writing to tell you how pleased I was with your service man, he was a perfect gentleman and took care of my problem most efficiently. In the future if should need service I will call your company and ask for the same technician. Wishing your company and the technician a most prosperous year."Or this satisfied client:
"I had jammed the bottom drawer of the oven and could not open it. I had tried everything, but could not get any result. I was afraid to try to remove the door myself. I called Aviv Appliances, whom I had used before and was very happy. They tried to help me over the phone to save the service call, but to no avail. They sent someone out, who very graciously removed the oven door and managed to un jam to bottom drawer, which is also a warming drawer. And, he did not make me feel stupid for the way I had stuffed things in there. A great guy! I have no reason to call any other appliance repair shop in the future"
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