"Technician was excellent and on time. Received a call from the office telling me where the technician was and where I was in line for service. They then called me again to tell me the technician is on the way. When he arrived, he explained exactly what happened; showed me the broken part and how to extend the life of the new water pump. He was very professional and answered all of my quesstions. He also showed me how to get rid of smell from washing machine, which I've read online is common in frontloading machines. I absolutely recommend this company and will use them again if needed."
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